On-boarding of clients, account opening and day to day administration and maintenance of client portfolios.
Provide effective and timely management of settlement obligations including funds and/or securities due, margin calls, asset transfers, cash transfers; corporate action management; facilitation of order execution and quote requests as required; IPO and Placement coordination.
Liaise with Operations team to coordinate cash and stock transfers, corporate actions, and international trading execution.
Assist in servicing client accounts by researching routine problems and assisting with queries, identifying errors, listening to the needs of clients and, with approval, initiating corrections.
Assist in preparing information for Investment Adviser prior to meetings, follow up with adviser post meeting and update where necessary.
Regular liaison with clients, Advisers, and other internal departments including Operations, Investment Solutions, Financial Planning & Wealth Management and other support staff.
Proactive client management ensuring that annual reviews, updates of risk profile and expiring documentation are carried out by your team in a timely manner.
Provide a wide range of administrative support including data entry, photocopying, faxing, email management and general clerical duties.
Handle all incoming and outgoing correspondence.
Maintain client files within Avaloq ensuring any updates are managed with clients and Operations and maintaining manual records as required
Provide overall telephone assistance to the Investment Advisers, answering incoming calls and taking messages.
Manage and report on the Investment Adviser’s service delivery, including compliance with the portfolio mandate
Assist the Investment Advisers with preparation of investment proposals, new pitch documents, review documents as required.
Assist in coordination of client functions and marketing events in conjunction with the Business Manager and Event Manager.
Provide team-oriented support to other Associates and the National Associate Manager as required.
Provide ad hoc coverage for the reception area.
Assist in housekeeping of the office as required.
Your skills & experience
About You
A minimum of 2 years' experience in a similar role within Wealth Management sector or a proven aptitude to learn new skills.
Anti-Money Laundering / Know Your Client experience an advantage
Degree qualified in Finance or related disciplines desirable.
RG146 accreditation or equivalent (or willingness to quickly work towards obtaining this qualification).
Level 1 & Level 2 Derivatives accreditation seen as an advantage
What’s in it For You?
Competitive salary package
Opportunity to participate in a discretionary bonus program
Flexible working environment
Support and various programs for our people (Employee Assistance Program, Health & Wellbeing, Employee Referral Program)
